Citizens Advice in Dorset, CAiD, is a consortium of three local Citizens Advice based in the Dorset Council area. Its aim is to ensure that the people of Dorset have access to the best possible advice services by promoting the work of Citizens Advice, and by supporting the development and growth of the service.
We offer free, independent, confidential and impartial advice to help people resolve their problems. We provide face to face advice from our main offices and a number of outreaches as well as advice by phone, email, letter, videoconferencing, online and webchat.
The organisations operate as separate legal entities but are members of Citizens Advice, the national charity. Citizens Advice provides support, information and training which enables local offices to provide an advice service directly to the public through a range of community settings.